There are several possible reasons that could hinder your Kindle Fire HD or HDX to connect to an available Wi-Fi network. If you are fed up trying all the hit and trial troubleshooting methods you have known to fix Kindle won't connect to Wi-Fi issue; as none of those worked for you.
Because Amazon DRM sucks. I have a Kindle and I have the same problem. The USB cable that comes with a Kindle has some funky proprietary Amazon digital rights management hardware on board. You can't sideload books into a Kindle (or use the Android. Find the Kindle app on your Mac and delete it and the supporting files. Mine was in an 'incompatible software' directory. Easiest way is to use appcleaner or a similar app. Reinstall from the Mac App store. It will be version 1.10.6 (40499) dated 10/17/14. Any version of 1.10.6 prior to 10/17/14 is probably not going to work. You can try to Hard Reset Kindle Fire, in case your device is not working properly, even after performing a Soft Reset and trying out other troubleshooting tips. Note: Before performing a Hard Reset, it is important that you make a backup of the data on your device, in order to protect the possibility of data loss. Here is a list of problems why the Kindle App for macOS does not work through the Web Security Service (WSS) or a ProxySG appliance: The Kindle app does not honor the macOS proxy settings and tries to go direct to amazon.com. If the router or firewall does not allow the workstation to have direct access to the Internet, then the request will fail.
Jul 29, 2015 amazon-csc+AJYU8LTWY0F65@amazon.com (support person) pointed me to another download site for the Mac version of Kindle. Again the download didn't work with Firefox so I downloaded Chrome and then was able to download Kindle software. Once installed, the software worked and I could download books to it.
Then this post will make you learn about How to connect Kindle to Wi-Fi network perfectly. While reading the post till the last, you might find the step that you were missing or might be doing in the wrong manner.
Always keep in mind the fact that you have set up, Kindle Wi-Fi connect correctly before, and now it is problematic, first let me explain several troubleshooting tricks that could work to solve Kindle won't connect to Wi-Fi issue.
Why won't my Kindle connect to the Internet?
Before connecting to the internet, check following these things:
1. Working Internet
Basically, you have to make sure first your internet is working properly and speed by checking other internet device connectivity status. For any failing in internet services, you better contact your ISP first.
Kindle Touch Not Working
2. Airplane Mode is off
How many of you did this one of the most common yet stupid mistake? Accidentally you folks turned ON the airplane mode and due to the same you face these kinds of errors. So make sure first that you have turned the airplane mode off.
3. Correct WiFi Password
Sometimes an incorrect WiFi password and id would be the reason behind the problem you are facing right now. So make sure that you have entered a correct id and password. If you forget your ID and password and don't know how to change that then it's better that you will contact helpline numbers instead of hovering around on the internet.
4. Device Software
Most people do not update device software from time to time. Keep in mind! Your device should be working on the updated software version. Be updated whenever a new software version is available to download and update it instantly to experience kindle perfectly.
When you are done with checking all this, you have made your Kindle ready to connect to Wi-Fi successfully.
What do you do if your Kindle won't connect to WiFi?
- Restart your Wi-Fi connection on your device. Swipe down from the top of the screen and tap Wireless, and then tap Wi-Fi icon.
- Restart your device. For a quick restart, just hold and press the Power button for 40 seconds till the device restarts automatically.
- Move closer to your router.
- Use Channel 1-11.
- Restart your router and modem.
KindlePaper white won't connect to WiFi?
- Restart your Kindle and modem and/or router
- Switch off your router and/or modem for 30 seconds, and then turn them back on.
- When your router and/or modem restarts, hold and press the power button on your Kindle until it turns on.
- Try to connect to your WiFi network again.
Why won't my Kindle connect to the Internet?
Whenever you try to connect your Kindle to the WiFi network, Getting verification failure messages again and again, is super frustrating? Don't panic, here are a few simple tricks that you can try one by one to fix the Kindle WiFi connectivity issue:
1. Restart the Kindle Device
You can also call it a universal method, whenever kindle faces any issue be it kindle fire won't charge or kindle can't connect to WiFi, Kindle won't turn on simply restart your Kindle. If you don't know how to do the same simply get in touch with our experts.
2. Restart your router
Send To Kindle Not Working
If the problem still continues, next you can try to restart your router. If possible change DHCP IP to a static IP address when you restart your router. I Hope this easy trick will help you to solve your issue.
3. Walk nearby your router
There are chances that either you have put your router away from you or you are sitting far from that. In any case, make your distance short.
Try to move closer to your router. Scan for your Wi-Fi network. Once your network name appears in the list, tap on it to connect to Wi-Fi by typing in your password.
4. Choose Channel 1-11
Make sure your wireless router setting for channel preferences is set to use Wi-Fi channel from 1 to 11. For more help on your wireless router settings, you have to approach your ISP or the router manufacturer.
5. Restore Factory Settings
It is more of a practical solution that could fix countless issues in mobiles and tablets. Restoring your device to factory reset allows several users to connect to the Wi-Fi network successfully. Shazam promotion.
How do I get my Kindle to connect to WiFi?
- Firstly, Swipe down the top of the screen to show Quick Settings, and then tap Wireless.
- Confirm that Airplane Mode is off.
- Next to Wi-Fi, tap on.
- Tap a network to connect to it. If you see a lock. Icon, a network password is required. Type the Wi-Fi network password, and then tap Connect.
If you can't connect to a Wi-Fi network on your Kindle Fire, follow below-mention steps.
- Firstly, restart your Wi-Fi connection on your device.
- Then Swipe down from the top of the screen and tap Wireless, and then tap WiFi.
- Restart your device.
- Move closer to your router.
- Use Channel 1-11.
- Restart your router and modem.
Final words
If above mention steps not work for you, go with the last resort Reset Kindle Device:
- At your Home screens.
- Choose the Settings option.
- Now, Choose the Menu option again.
- Choose Reset Device.
- Once the device reboots, you will have to set up a Wi-Fi network on your Kindle again from scratch.
Before taking up the factory reset task, make sure your Kindle is fully charged. Also, doing a factory reset will delete all local settings, data, and customization.
Is your Kindle Fire Won't Turn On? Is the black screen of your device giving you a hard time? Don't worry, you are not alone There are many reasons why your device could stop working properly. It would be unfair to point fingers to any one of them before inspection of each device. Often, it is the overflowing data on the device making it slower. Other times, it is a start-up or display issue.
Kindle Won't Turn On? How to Reboot
One of the first things you should try doing in case you are having a problem with your smart devices, is reboot them. Rebooting the device is one of the most effective and common troubleshooting method you can try.
Simply press and hold the ‘Power' button of Kindle Fire for 40 seconds. OK, release the button after 40 seconds. Now, press and hold the ‘Power' button for a few seconds to turn it on. If you see the starting screen, your Kindle device will turn on. Repeat the process 2-3 times, if it wont.
Kindle Fire Won't Turn On? How to Charge
Sometimes we forget to charge the device properly and so the ‘kindle doesn't turn on paperwhite' problem happens.
It's a common complaint. Don't worry. Users even say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far. Therefore, in case your device is simply drained of its juice, charge the device before you start troubleshooting the device or call up the customer support.
Volume Down Button (For 5th Generation only)
This troubleshooting method is specifically for the 5th generation Kindle Fire devices. If your Kindle Fire doesn't turn on, reset it. This can turn easily on the 5th generation Kindle Fire devices.
kindle touch won't turn on, How to Reset
if you restart your kindle fire, leave it as it is for few minutes. This will this will easily solve most common problems.
Make sure you have a backup for all your important files and other data. If you don't have a backup, save all your important data on your computer or cloud.
To reset your Kindle Paperwhite.
- Open Kindle
- Go to Home
- Select Menu
- Tap More icon
- Select Settings
- Tap Menu
- Select Reset Device
This will initiate the resetting process. Wait for your device to restart. Check and setup your device, sign in to your account and enjoy the rejuvenated device speed.
Kindle touch won t turn on, How to Update Software
If you face problem so often with your Kindle device, consider it updating to the latest version. You just need to put it on Recovery Menu to nstall the latest Software. Contact us if your kindle won't connect to wifi.
kindle will not turn on then Try our blog Useful Methods
Many users have given bad rating because of the problem on kindle fire device. And the kindle fire hd wont turn on is one of the most common problems users face with the device, even with the latest generation.
Here are some basic solutions that will help you.
- Connect your Kindle Fire to a charger
Eventually users think that the battery is dead but the thing is they didn't charge it properly. This is why Kindle Fire doesn't switch on. You must charge the device for almost 20 minutes so it can display the charging animation on your device's screen. If it shows the same, that means the battery is drained and needs almost 1-2 hours of complete charge. And turn it on after it's done with charging the device. If kindle doesn't show charging, follow the steps mentioned below:
- Disconnect the charger from the power outlet and plug it in a different outlet.
- Use another charger if it doesn't work.
- You can try a power bank to charge the battery.
- Connect with a desktop/laptop USB for charging.
- Soft reset your Kindle
Soft reset is very helpful to eliminate my kindle touch won t turn on problem. So do it. Follow the steps mentioned below to reset the device through the Power button:
Kindle App Not Working On Mac
- First, switch off the device and make it turned on then.
- Continue holding the Power button for at least 40 seconds.
- Leave the button after it gets turned off.
- Now repeat the process again for turning on the device.
- Factory reset your device from the Recovery menu
This is for the advanced users. If you cannot contact kindle support and want to do it on your own, follow the steps given below:
- Switch off your device.
- Press and hold Power and Volume Up buttons after 1 minute for at least 45 seconds.
- You will find options like the Factory Reset and Wipe Data.
- Select button or touch won't work in the recovery menu. Hence, click the volume buttons for going to this menu.
- During changes in the selection, you will find the color menu highlighted.
- Continue navigating till the Factory Reset or Wipe Data option doesn't appear.
- After the option appears, click the Power button.
- This will erase all data of your device, making it as new.
- Now reboot the device.
- It should switch on now and work perfectly.
Contact Kindle customer service center
If all your efforts go in vain and still you experience that the Kindle Fire won't turn on, you are recommended to contact Kindle phone number since they take better care of these devices. They can replace or repair your device if it is under warranty.
You may sell your defective device and purchase a new one if you don't want to waste time or money on it.
See also – kindle parental controls
Why my Kindle not turning on
The Kindle e-reader offered by Amazon is now a part of one's life. Kindle is being used, equally, by kids and adults. In fact, the easy to use interface of the device has helped the company break grounds with senior citizens and digital illiterates. That is all the more reason Kindle not turning on is such a big deal.
Using the device is one thing, but not everyone can troubleshoot it when it starts having problems. Almost every single Kindle user must have encountered the Kindle fire not turning on issue. Since the device has such a diverse user base, there needs to be a liaison for the technically lacking users. This platform, fortunately, is that string of hope for you. If your Kindle is not turning on, we can help you resolve it. Simply follow the instructions below:
Reset Kindle
Mostly, when your Kindle does not turn on, it does not necessarily mean that your device is broken. Your device is most likely stuck on the start-up. This can interrupt the device from stating up. One of the easiest solutions for this issue is resetting the Kindle. By resetting the device, you clear all the troublesome backdrop data from the device. Its very easy to reboot the device. Just press and hold the power button for a few moments. Then turn it on again by pressing the power button. This should reset your device. If your Kindle still does not turn on, try holding the power down button for more than 30 seconds to reset. This resolved the problem in most cases.
Factory Reset
If your Kindle is still not working, soft-reset it and fix the issue. While you can clear data for individual application, but when your device is not even turning on, you need to factory reset the device. To reset your device to factory settings, tap on Quick Settings >More>Device> Reset to Factory Defaults. This will remove all the data present on your Kindle including account settings, preferences, installed applications and the data within.
Attention! Don't forget to backup all your data before you reset it. Although, you will be able to download the books or apps you purchased from Amazon.
Replacing or recharging battery
- Restart your Wi-Fi connection on your device. Swipe down from the top of the screen and tap Wireless, and then tap Wi-Fi icon.
- Restart your device. For a quick restart, just hold and press the Power button for 40 seconds till the device restarts automatically.
- Move closer to your router.
- Use Channel 1-11.
- Restart your router and modem.
KindlePaper white won't connect to WiFi?
- Restart your Kindle and modem and/or router
- Switch off your router and/or modem for 30 seconds, and then turn them back on.
- When your router and/or modem restarts, hold and press the power button on your Kindle until it turns on.
- Try to connect to your WiFi network again.
Why won't my Kindle connect to the Internet?
Whenever you try to connect your Kindle to the WiFi network, Getting verification failure messages again and again, is super frustrating? Don't panic, here are a few simple tricks that you can try one by one to fix the Kindle WiFi connectivity issue:
1. Restart the Kindle Device
You can also call it a universal method, whenever kindle faces any issue be it kindle fire won't charge or kindle can't connect to WiFi, Kindle won't turn on simply restart your Kindle. If you don't know how to do the same simply get in touch with our experts.
2. Restart your router
Send To Kindle Not Working
If the problem still continues, next you can try to restart your router. If possible change DHCP IP to a static IP address when you restart your router. I Hope this easy trick will help you to solve your issue.
3. Walk nearby your router
There are chances that either you have put your router away from you or you are sitting far from that. In any case, make your distance short.
Try to move closer to your router. Scan for your Wi-Fi network. Once your network name appears in the list, tap on it to connect to Wi-Fi by typing in your password.
4. Choose Channel 1-11
Make sure your wireless router setting for channel preferences is set to use Wi-Fi channel from 1 to 11. For more help on your wireless router settings, you have to approach your ISP or the router manufacturer.
5. Restore Factory Settings
It is more of a practical solution that could fix countless issues in mobiles and tablets. Restoring your device to factory reset allows several users to connect to the Wi-Fi network successfully. Shazam promotion.
How do I get my Kindle to connect to WiFi?
- Firstly, Swipe down the top of the screen to show Quick Settings, and then tap Wireless.
- Confirm that Airplane Mode is off.
- Next to Wi-Fi, tap on.
- Tap a network to connect to it. If you see a lock. Icon, a network password is required. Type the Wi-Fi network password, and then tap Connect.
If you can't connect to a Wi-Fi network on your Kindle Fire, follow below-mention steps.
- Firstly, restart your Wi-Fi connection on your device.
- Then Swipe down from the top of the screen and tap Wireless, and then tap WiFi.
- Restart your device.
- Move closer to your router.
- Use Channel 1-11.
- Restart your router and modem.
Final words
If above mention steps not work for you, go with the last resort Reset Kindle Device:
- At your Home screens.
- Choose the Settings option.
- Now, Choose the Menu option again.
- Choose Reset Device.
- Once the device reboots, you will have to set up a Wi-Fi network on your Kindle again from scratch.
Before taking up the factory reset task, make sure your Kindle is fully charged. Also, doing a factory reset will delete all local settings, data, and customization.
Is your Kindle Fire Won't Turn On? Is the black screen of your device giving you a hard time? Don't worry, you are not alone There are many reasons why your device could stop working properly. It would be unfair to point fingers to any one of them before inspection of each device. Often, it is the overflowing data on the device making it slower. Other times, it is a start-up or display issue.
Kindle Won't Turn On? How to Reboot
One of the first things you should try doing in case you are having a problem with your smart devices, is reboot them. Rebooting the device is one of the most effective and common troubleshooting method you can try.
Simply press and hold the ‘Power' button of Kindle Fire for 40 seconds. OK, release the button after 40 seconds. Now, press and hold the ‘Power' button for a few seconds to turn it on. If you see the starting screen, your Kindle device will turn on. Repeat the process 2-3 times, if it wont.
Kindle Fire Won't Turn On? How to Charge
Sometimes we forget to charge the device properly and so the ‘kindle doesn't turn on paperwhite' problem happens.
It's a common complaint. Don't worry. Users even say, the device at times goes through the battery like a hot knife through butter. This unexplained battery problem has troubled more than just a few users so far. Therefore, in case your device is simply drained of its juice, charge the device before you start troubleshooting the device or call up the customer support.
Volume Down Button (For 5th Generation only)
This troubleshooting method is specifically for the 5th generation Kindle Fire devices. If your Kindle Fire doesn't turn on, reset it. This can turn easily on the 5th generation Kindle Fire devices.
kindle touch won't turn on, How to Reset
if you restart your kindle fire, leave it as it is for few minutes. This will this will easily solve most common problems.
Make sure you have a backup for all your important files and other data. If you don't have a backup, save all your important data on your computer or cloud.
To reset your Kindle Paperwhite.
- Open Kindle
- Go to Home
- Select Menu
- Tap More icon
- Select Settings
- Tap Menu
- Select Reset Device
This will initiate the resetting process. Wait for your device to restart. Check and setup your device, sign in to your account and enjoy the rejuvenated device speed.
Kindle touch won t turn on, How to Update Software
If you face problem so often with your Kindle device, consider it updating to the latest version. You just need to put it on Recovery Menu to nstall the latest Software. Contact us if your kindle won't connect to wifi.
kindle will not turn on then Try our blog Useful Methods
Many users have given bad rating because of the problem on kindle fire device. And the kindle fire hd wont turn on is one of the most common problems users face with the device, even with the latest generation.
Here are some basic solutions that will help you.
- Connect your Kindle Fire to a charger
Eventually users think that the battery is dead but the thing is they didn't charge it properly. This is why Kindle Fire doesn't switch on. You must charge the device for almost 20 minutes so it can display the charging animation on your device's screen. If it shows the same, that means the battery is drained and needs almost 1-2 hours of complete charge. And turn it on after it's done with charging the device. If kindle doesn't show charging, follow the steps mentioned below:
- Disconnect the charger from the power outlet and plug it in a different outlet.
- Use another charger if it doesn't work.
- You can try a power bank to charge the battery.
- Connect with a desktop/laptop USB for charging.
- Soft reset your Kindle
Soft reset is very helpful to eliminate my kindle touch won t turn on problem. So do it. Follow the steps mentioned below to reset the device through the Power button:
Kindle App Not Working On Mac
- First, switch off the device and make it turned on then.
- Continue holding the Power button for at least 40 seconds.
- Leave the button after it gets turned off.
- Now repeat the process again for turning on the device.
- Factory reset your device from the Recovery menu
This is for the advanced users. If you cannot contact kindle support and want to do it on your own, follow the steps given below:
- Switch off your device.
- Press and hold Power and Volume Up buttons after 1 minute for at least 45 seconds.
- You will find options like the Factory Reset and Wipe Data.
- Select button or touch won't work in the recovery menu. Hence, click the volume buttons for going to this menu.
- During changes in the selection, you will find the color menu highlighted.
- Continue navigating till the Factory Reset or Wipe Data option doesn't appear.
- After the option appears, click the Power button.
- This will erase all data of your device, making it as new.
- Now reboot the device.
- It should switch on now and work perfectly.
Contact Kindle customer service center
If all your efforts go in vain and still you experience that the Kindle Fire won't turn on, you are recommended to contact Kindle phone number since they take better care of these devices. They can replace or repair your device if it is under warranty.
You may sell your defective device and purchase a new one if you don't want to waste time or money on it.
See also – kindle parental controls
Why my Kindle not turning on
The Kindle e-reader offered by Amazon is now a part of one's life. Kindle is being used, equally, by kids and adults. In fact, the easy to use interface of the device has helped the company break grounds with senior citizens and digital illiterates. That is all the more reason Kindle not turning on is such a big deal.
Using the device is one thing, but not everyone can troubleshoot it when it starts having problems. Almost every single Kindle user must have encountered the Kindle fire not turning on issue. Since the device has such a diverse user base, there needs to be a liaison for the technically lacking users. This platform, fortunately, is that string of hope for you. If your Kindle is not turning on, we can help you resolve it. Simply follow the instructions below:
Reset Kindle
Mostly, when your Kindle does not turn on, it does not necessarily mean that your device is broken. Your device is most likely stuck on the start-up. This can interrupt the device from stating up. One of the easiest solutions for this issue is resetting the Kindle. By resetting the device, you clear all the troublesome backdrop data from the device. Its very easy to reboot the device. Just press and hold the power button for a few moments. Then turn it on again by pressing the power button. This should reset your device. If your Kindle still does not turn on, try holding the power down button for more than 30 seconds to reset. This resolved the problem in most cases.
Factory Reset
If your Kindle is still not working, soft-reset it and fix the issue. While you can clear data for individual application, but when your device is not even turning on, you need to factory reset the device. To reset your device to factory settings, tap on Quick Settings >More>Device> Reset to Factory Defaults. This will remove all the data present on your Kindle including account settings, preferences, installed applications and the data within.
Attention! Don't forget to backup all your data before you reset it. Although, you will be able to download the books or apps you purchased from Amazon.
Replacing or recharging battery
Another common reason why Amazon Kindle may not turn on is battery issues. Either your device battery is out of power or lived through its life. First, plug your device into the charger and leave it for a few hours. When the battery is completely drained, you need to leave the device for some time to charge up before you can use it. Make sure your charger is working. Check the charger and that it is connecting to the device. Turn on your device once it is charged. If it is still not working, try resetting it again. When the device is still not turning on, there is a possibility that the device battery is broken. You can change the battery; all you need is a mini screw driver and a new Kindle battery.
Contact customer service
When all fails, you can rest assured Amazon's top of the class customer support will help you through the issue. If you are unable to resolve your Kindle Fire Won't Turn On issues, get it to the Customer Service if it is still under warranty.
Kindle is an entertainment device people use to read books, articles etc. But what good is the device when it doesn't work in the first place. When all fails, you can always fall back on to the hard working customer service representatives at the Amazon customer support.
If the troubleshooting methods above don't help, you can reach out to the Amazon customer support helpline number for assistance. The service reps will help you navigate through the issues with your Kindle.
Kindle won't turn on battery iconIf you're talking about the battery icon in the middle of the screen with an exclamation point, here is what you can try:
- Charge your Kindle for 10-15 min.
- Test a full reset by pressing and holding the power button for 30 seconds.
- If it still hasn't turned on, connect it to your computer, it should wake up in about 5 minutes.
- Read this if your device wont charge – kindle won't charge.